PRIVACY POLICY

The owner and operator of this website is the pharmacy with the name "MITKAS ADAMANTIOS KE SIA EE", with the distinctive title diamondpharmacy.gr which is legally represented by the Pharmacist MITKA ADAMANTIO. The headquarters of our pharmacy is located at the following address: I. KAVYRI 1 AND 310 DIMOKRATIAS AVENUE in ALEXANDROUPOLIS 68100, Athens.
Personal data is any information concerning an identified or identifiable natural person (eg name, address, e-mail, etc.) diamondpharmacy.gr is equipped with the appropriate systems and complies with European legislation regarding the protection of personal data of individuals Regulation [EU] 2016/679 known internationally as the GDPR.
1. Browse the Website of diamondpharmacy.gr
At diamondpharmacy.gr we use Google Analytics to track user activity within our site. We use this data to see the number of people who use our site, to better understand how they find and use our website and to see their progress within our site.
While Google Analytics records data such as your geographical location, your device, your web browser, and your operating system, none of this information is personally identifiable to us. Google Analytics still records your computer's IP address, which could be used to identify you, but Google does NOT grant us access to it. We believe that Google is a third party data processing provider, as mentioned below.
2. Member Registration - Opening an Account
During the Member registration process, diamondpharmacy.gr collects the personal data that users voluntarily declare during their registration, in order to open an Account. In this case we collect the email and password, name, surname, address, postal code, city, which are encrypted, as we analyze below. The above personal data is used by diamondpharmacy.gr in order to open an Account through which you can see your transaction history, comments / order status, order tracking and the reward points you have collected while giving the your consent with the provision of this information diamondpharmacy.gr to maintain the password, in order to allow your access to your Account every time you log in.
If you are under 16 years old, you MUST have your parents' consent before registering at diamondpharmacy.gr
3. Purchase of Products from the Online Store
For the completion and execution of each online order, whether you choose the market as a visitor or as a member of diamondpharmacy.gr, it is necessary for you to provide your personal information, which mainly concerns the payment preferences, your contact details and the place of delivery of your products. Diamondpharmacy.gr uses this data for the execution of the contract between us, ie for the execution of your order with the sale of the products and their delivery to the address you stated to us (through the transport company with which we cooperate), as well as and to make the payment on your behalf.
By providing your personal information at the stage of the order and for the execution of the contract between us, we will send to the e-mail you have given us the notification of receipt and execution of the order as well as the Shipping Number of your parcel related to the transport company with which we cooperate.
We can also use both your e-mail and your phone to send you a message in case we encounter a problem in the execution of your order or to contact you the transport company that will deliver the products to you in case of someone problem or for any other communication with you or notice.
4. Payment by credit card
We accept credit cards (except ………… ..)
In case you choose to complete a transaction through your credit card, you are automatically transferred to a secure environment of Bank …… .., which manages your payment. You will need to provide the card type and number, expiration date, CCV, by filling in all the required fields. We do not know, nor do we keep your account details, nor your passwords. After the payment is completed in the environment of the Bank ……… .., you will have to wait a few seconds (there is a timer) so that you can return to our online store to complete the process.
Therefore, for every purchase in our online store that you wish to pay by credit card, you will have to re-declare your card details.
5. Processor
For any processing of personal data carried out by diamondpharmacy.gr or its associates, exclusively for the purposes and in the manner determined by diamondpharmacy.gr, the Pharmacy with the name "MITKAS ADAMANTIOS AND CO EU" is considered the Processor.
6. Processing your data
Diamondpharmacy.gr does not sell, lease or transfer your personal data to third parties, with the exception of the application of relevant legal dictations and only to the competent authorities (judicial, police and other administrative authorities upon their legal request and in accordance with the applicable does not collect or process personal data of minors, unless with the express consent of their parents.
By visiting our website and communicating with diamondpharmacy.gr through electronic means (eg sales contract), you authorize the processing and transfer of your Personal Data as defined in this Privacy Policy.
In particular we may transmit your data in accordance with the following:
• At Google, as mentioned above, especially for the use of Google Analytics & Google Adwords services for the Goodle Display ad network and the Google Search network
• In ……… .., for the provision of Newsletter services.
• All of the above entities are headquartered in the US and comply with the transnational agreement known as the EU-U.S Privacy Shield.
• To third parties who provide diamondpharmacy.gr services related to the operation of the Online Store such as developers, data analysts, suppliers, providers of data security services and information of the subjects, strictly for the purpose of processing their services to us.
• In service providers for hosting our customer database, technical support and management.
• To data security service providers.
• To credit institutions, to access our platform and complete your order directly from these credit institutions, as we have already described.
• In transport companies, for the delivery of your order
• To special successors: In case diamondpharmacy.gr undergoes a business change, such as a merger, acquisition by another company, or sale of all or part of its assets, it may transfer all information and data of the Users, including personal information, to the successor body. If significant changes occur in the personal data protection practices of diamondpharmacy.gr as a result of the business transition, diamondpharmacy.gr will inform you before the transfer of your personal data.
7. Conservation Period
Your data will be kept in our database only for as long as we have a contractual or legal right or it is necessary to keep it. Since this cannot be determined in advance, the retention period may vary from User to User. In the event that, for any reason, our contractual relationship is terminated, we may retain some of your data for as long as is still required (eg if the product you purchased is covered by a warranty) and in any case until the limitation period of any of our relevant claims has passed.
All data we hold about you will be deleted in case you choose to delete your Account from diamondpharmacy.gr or in case you ask us to do so (by phone at 2551 028396 or by email at farmakiomitkas@gmail.com), unless we are required by law to comply with all or some of them for a longer period of time (eg regarding sales tax receipts to you).
If you simply request the deletion from our newsletter, your data will be deleted directly by the respective email distributors (eg MailChimp). Also, in case of a sales contract (either as a visitor or as a member) with diamondpharmacy.gr, the reasonable retention time of your personal data is five years from the completion of the sales contract.
As described below, fully respecting the special features of some of our products that you can buy, your previous orders are given access to our database only to those employees / partners who are necessary for the execution and completion of each order, while we encrypt the data of those customers who bought us online without being registered users, according to the above.
8. Your rights
We are committed to enabling you to exercise all your rights under the GDPR, ie:
• Right to data correction
• Right of access to personal data
• Right to Delete Data
• Right to exclude processing
• Right to information
• Right to data portability
You can find the above options on your account page by selecting "GDPR Tools"
In any case you can contact us at 2551 028396 or email info@diamondpharmacy.gr and we will do the necessary as soon as possible.
9. Security of your Data
Diamondpharmacy.gr recognizes the importance of the issue of security of personal data of users / visitors of this website and makes every reasonable effort, with the most modern and advanced methods, to ensure their security. Users / visitors, however, should be aware that sending confidential information via email is not the safest way to communicate, as there is always the risk of reading this information by third parties.
Saving Files in Physical Form: diamondpharmacy.gr may keep files in physical form, which contain your personal data (such as contracts, invoices, consent forms, etc.) We keep these files in secure places protected by locks and in which are accessible only to those employees or associates we need for purposes described in their employment contract.
Online Storage: Some of your personal information will be stored in the database of the websites we maintain. To access files that contain personal data on our network, special codes are required which are provided only to those employees or associates who are required to access these files. Our network is also protected against viruses (antivirus) and firewall.
File transfer: All web traffic (file transfer) between this site and your browser is encrypted and transferred via SSL protocol. Encryption is essentially a way of encrypting information until it reaches its intended recipient, who can decrypt it using the appropriate key.
Electronic Communication: The data that will be sent to us by email are protected through the SMTP (Simple Mail Transfer Protocol) protocol. Our SMTP servers are protected by a TLS security protocol (sometimes known as SSL), which means that e-mail content is encrypted.
We will report any illegal breach of this website or any third party data processing entity database to all those directly concerned, as well as to the authorities, within 72 hours of the breach, provided that the personal data stored is obvious. in a recognizable form, have been stolen.
10. Cookies
Diamondpharmacy.gr has a very limited use of cookies to help you log in and use our website. Cookies are very small text files that are stored on your computer when you visit websites. We do not use cookies for reorientation, marketing, identification, sales or other similar services. We do not use third-party services that store cookies in your browser. You can disable cookies that are already stored on your computer, but may prevent the proper functioning of our website.
For more general information about cookies, see the Wikipedia article on HTTP cookies.